Uber Launches ‘Driver Profile’ 

Uber wants to be more than just a tap-and-ride service. It wants create a community wherein the riders and drivers can engage on a more personal level. To this effect, the company is rolling out a new feature in India that will give drivers their own profiles. The Driver Profile feature will also incorporate the ability to leave compliments, a feature that was introduced last month. In a bid to bridge the trust deficit berween a rider and driver, cab-hailing app Uber on Tuesday announced a new ‘Driver Profile’ feature to detail who the man behind the wheel is.

The ride-sharing service:

• The ride-sharing service says that the Driver Profile feature will let Uber drivers create their personalize profiles.
• In addition,by adding information like the languages they speak, their home town, and recommendations.
• The Driver Profile will also include rider compliment badges and “thank you notes” left by past riders.
• There’s also a Driver Achievements section that unlocks various badges.
• Such as completing 3,500 trips with 5-star rating or completing two years with Uber, to name a few.
• To bring up a Driver Profile, users can simply tap on the driver’s name after booking a ride.
• Furthermore,tap on past drivers’ names to bring up their profiles.
• Apurva Dalal, Head of Engineering, Uber India.
• He said,at Uber, we are introducing a way for riders to know their driver partners better.
• We believe it will have a positive impact on furthering trust between riders and driver partners.
• There have been some incidents in the past where riders have reported bad experiences with drivers.